Saturday, September 19, 2015

Bills Chuckburger

We are on the search for the best burger in Topeka. Here is how we rate the burger joints that we will review. First we put heavy emphasis on where the joint is headquartered, Local (NE Kansas) will garner an automatic 10 bonus points. Kansas owned chains (headquartered in Wichita, Hutchinson, Pitsburg, etc) an automatic 5 bonus points and National chains (those headquartered outside the state) will garner an automatic 0 bonus points. The ten categories that we will use in our search for the best burger in Topeka will be 1.Burger Patties Quality, 2. Bun Quality, 3. Customer Service, 4. Garnish Quality, 5. Fries Quality, 6. Atmosphere, 7. Order Accuracy, 8. Cleanliness (Restrooms, Dinning area, Entrance, etc), 9. Building Accessibility and 10. Price. All categories will earn a score between 1 and 10, with 10 being the highest and 1 being the poorest.

 Heard a lot about this place and wanted to try it, but was disappointed that it was a drive-thru only.  Pat and I drove through the drive-thru and ordered two hamburgers, one large fries and two drinks (1 medium and 1 small).   Pat's burger had ketchup, lettuce and pickles. Mine was ketchup only. 

Bonus Points:  10

1. Burger Patties Quality: 7
 Major kudos for being a hot burger, the hamburgers at the major fast food restaurants are rarely that hot.  They were thoroughly cooked, with just the right amount of seasoning.  On the downside the patties were thin, similar to McDonald's™ Big Mac™ or hamburger. Which reminds me of the old Wendy's™ TV commercial, "Where's the beef?" One other issue, is that they served Pepsi™ rather the Coke™ products, which diminishes the taste of hamburgers especially.

photo by Kevin Surbaugh
2. Bun Quality: 10
A great fresh and toasted bun.

photo by Kevin Surbaugh
3. Customer Service: 8
 Speedy service especially for a drive through only restaurant. The only negative is that they failed to ask if we wanted ketchup packets (for our fries) or give us our receipt. 

4. Garnish Quality: 10
 Fresh and crispy lettuce with great pickles reports my wife Pat. 

5. Fries Quality: 9
 As with the hamburgers the fries were hot, which gets them major kudos, however, they lose points for failing to offer ketchup for the fries. 

photo by Kevin Surbaugh
6. Atmosphere: 6
Since it was a drive-thru only the atmosphere is whatever the inside of your car is as you drive away, trying to eat as you drive. 

7. Order Accuracy: 10
Perfect, they fixed our sandwiches exactly as we ordered them.

8. Cleanliness (Restrooms, Dinning area, Entrance, etc): 5
Restroom -NA-
Entrance -NA-
Dinning Area -NA-
Parking lot was clean.  Giving 5 points for a clean exterior, though we can't say anything about the interior. 

9. Building Accessibility:  -NA- (0)
Since the building wasn't open to the public the restaurant failed to earn points for this.  This in turn could hurt them in the overall rating, but who knows until the final score is tallied. 

10. Price:  8
Considering everything $9:90 is pretty reasonable.  I usually try to breakdown the purchase item by item, but since they didn't give me a copy of the receipt, I am unable to do that.  Here is what I can say about the drinks we were charged to much.  Anytime a restaurant charges more then $1 their large, it is to much.  That said the small drink especially was to much at something like $1.09 for a drink that was smaller then small in reality (more like a kids size).

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